" Good afternoon,
Sorry for my late reply, we have been I training for the past 1 and half days.
I would like to express my thanks to you and your team for your very quick responses, ringing us from site and getting the paperwork to us, you have made my job much easier J
We are very impressed with how you have communicated with us and we look forward to working with you more in the future.
I have send your invoice to our accounts department and this will be dealt with shortly.
Secure Doors "
" Dear W&D Reactive
I would just wanted to say WOW!!! Your super-quick response to my enquiry and how professional and confidence-inspiring your engineers are. You really do all take pride in your work and that is something you sadly
don’t often see these days. You are all a credit to your Company.
After working with previous businesses and being left with very shoddy workmanship for a very high price, W&D Reactive has been a breath of fresh air!
Very impressed - Thank you so much,
Miss D "
" Dear Paul
I thought you would like to know feedback on the job done by your two technicians on Monday .
I am afraid I cannot remember the name of the second gentleman ,but both were polite professional person that I have come across recently.
They did an excellent job and took trouble to explain progress ,technical details . And this I appreciated especially spending a large amount of money.
They are a credit to your Company and we will use your services again.
I am sorry but I could only remember the name of Nick ,and by no means do I intend to dis-respect his the other colleague but his has slipped my mind.
" Good Afternoon
I would like to feedback that the service received today was top quality from you guys from first answering the phone. The chap was extremely helpful when he answered the phone .
They arrived when expected. Explained fully what was required and options available and then did a very good job. I would recommend your service to anyone.
Miss Johnson "
" Thank you for the door repair you and your colleague did yesterday at our Shop. Your prompt, efficient and courteous service was much appreciated by our staff. Highly recommended and we will use your company
again when the need arises.
AJs / CardStop "
The doors has been successfully repaired. It took 2 fitters 6.5 hours to complete. They finished at 7pm. Contracting this out was undoubtedly the best decision.
I consider them to be excellent contractors and they persevered until we had a working doors despite all the challenges they encountered, all due to the age and condition of the door and frame.
Though the door does now work there are issues with the frame and they recommend we replace the door and frame, soon before we have more problems. It would be sensible to replace the door before we install a new
access control system. They have measured for a replacement and will be sending a quote.
I would recommend these contractors for future work here or on other sites.
Thank you Marcus